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Features

Everything the event ops team actually needs.

Built with festival, venue and temporary-staffing teams. HR Cluster has two suites on one shared record: Workforce on the crew side, Ops on the production side. First by the problem you're solving, then module by module.

Workforce control See who's working, where, and when.

The live layer of the platform. The parts coordinators touch every hour during an event.

Workforce

Clockwork / clock-in

Phone, tablet or a shared terminal. PIN, QR or the manager's scanner, with GPS stored whenever the device allows it. Late arrivals and no-shows surface immediately, not at end of week.

Workforce

Crew scheduling

Shifts by project, role, group and location. Draft, publish, and cancel with the crew told automatically. Decide per shift who may sign up, and let pending signups hold their seats until you decide.

Workforce + Ops

Groups and roles

One group holds each person and answers the payroll question. Roles name the function a shift needs. Departments split the production. Structure that matches how the event is run, not a generic org chart.

Workforce + Ops

Locations and projects

Multi-site, multi-event. Keep parallel festivals or venues in one workspace without them bleeding into each other. Crew lists are built and emailed per location.

Workforce

Live operational dashboard

Staffing status, clock-ins, no-shows and everything waiting on a decision. At a glance, as it happens.

Workforce

Crew self-service

A page of their own, on their phone. Upcoming shifts and the ones open for signup, hours worked, PIN and contact details, kept current by the person they belong to. A shift they cannot take says why.

Workforce control • live clocked-in count, approvals and staffing pressure in one view
Workforce control • live clocked-in count, approvals and staffing pressure in one view

Onboarding & compliance Fewer missing contracts. Fewer audit surprises.

The paperwork side, handled once, at the right time, by the person it actually concerns.

Workforce

Worker onboarding

One link to a sign-up form the crew completes in under five minutes. Contracts and certificates follow by link, on the same record.

Workforce

Contracts & e-sign

Generate, send and store contracts inside the platform. Signed copies live on the worker's profile.

Workforce

Competence & documents

Certificates, training, ID docs. With expiry tracking so you don't discover the missing one during an audit.

Workforce + Ops

QR flows

Scan to clock in, report an incident or start a risk assessment, from posters on the wall. Each crew member also has a personal QR code on their phone.

Workforce

GDPR-aware profiles

National ID numbers encrypted at field level, data in the EU, a DPA on request. A person removed from the roster leaves every list while the history behind their hours holds up.

Workforce

Food & allergies

Allergies and dietary needs, recorded by each person on their own page. Ask one person, a group or everyone for an update, see who has not answered, and give catering a summary or the full list as PDF.

  1. Enter details
  2. Sign documents
  3. Scan QR
  4. Ready for shift

Live operations What happens when the gates open.

The event-day tools, built to work under pressure, on whatever device is in someone's hand.

Workforce + Ops

Incidents / HSE

Near-miss, concern and incident reporting from the field through a public form that needs no login. Each case gets an owner, a priority and a follow-up state, and a summary can be shared with the supplier involved.

Workforce + Ops

Messaging & alerts

Email to one person or a whole group, with delivery tracked per recipient. Signup confirmations, cancellations and shift reminders go out on their own.

Workforce

Rest and overlap rules

Overlapping shifts are blocked and a minimum rest between shifts is enforced on every signup and approval. A manager who assigns past it does so deliberately, and it is recorded.

Workforce

No-shows, as the shift starts

An assigned person who has not clocked in after their shift started is on the dashboard, with the shift a click away. Not discovered when finance reconciles payroll.

Ops

Items handed out with the shift

Radios, keys, vests, cash floats. The shift says what it needs, clock-in confirms what went out, clock-out captures what came back, and the person gets a receipt by email. What is still out, by person.

Ops

Radio channel plans and contacts

The channel plan for the event, shared by link or download with the people carrying the radios, and an operational contact directory with lists you can send to. Not a laminated sheet somebody lost.

Ops Plan it, coordinate it, control the gate, run it live.

The production side, in the same workspace as the crew. Live power sits alongside.

Ops

Production plan and Plan Live

Every task and delivery on one dated plan, by department and phase. Plan Live puts it on a screen for the teams who need it, live and read-only, without workspace access.

Ops

Deliveries

One delivery movement, one operational record: arrival, driver, vehicle, gate control for that trip. Suppliers and hauliers register their own through a public link, and nothing lands on the plan until you approve it.

Ops

Suppliers

A register with Brønnøysund details, documents that expire and a responsible on your side. One link per supplier for their passes, vehicles and deliveries. Everything they send is a proposal you review.

Ops

Accreditation

Who is allowed on site and who is here now. Passes issued per type and project phase, or presence tracked at a sign-in desk that always shows who is inside.

Ops

Vehicles

Request, review, permit, gate. Access and parking decided separately, per phase and per zone. At the gate, a scan or a plate gives one answer: approved, access only, denied.

Ops

Risk assessments

Hazards, controls and participants on one record, reviewed and approved before the work starts. Participants confirm they were briefed through a link, and incidents during the event land on the same site structure.

Reporting & approvals Clean numbers for finance and compliance.

The end of the process. Where spreadsheets usually fall apart.

Workforce + Ops

One place for everything waiting

The dashboard counts it all: signups and shift requests, missing contracts, open incidents, supplier submissions, pending accreditation and vehicle requests. Behind it, the schedule has one Requests inbox.

Workforce

Payroll export

CSV export to payroll systems. Hours are already reconciled.

Workforce

Compliance reports

Hours per person, contract status, competence with expiry, incident lists. Ready when an auditor asks.

Workforce

Event cost reporting

Labour cost by project or group, priced at the hourly rate that applied when the hours were worked. Know the real picture the Monday after the event.

Workforce

Hours reviewed and approved

Every session is closed, adjusted or approved. An adjustment keeps the original times and the reason. Approve per group before payroll, unapprove to correct, and the export can take approved hours only.

Workforce

Staffing statistics

Planned, filled and clocked-in for any date range, by location, project or role. Coverage and no-show rate per location, so the next event is planned on what happened, not on how it felt.

Admin & platform Boring on purpose. Reliable when it counts.

The platform layer. Access, integrations and the things an IT or finance lead will ask about.

Platform

Access in levels

Every module is granted per person as view or manage, on top of admin and manager defaults. Ops is switched on per person. A group's linked contact sees that group and nothing else.

Platform

Change history

Adjusted hours keep the original times, and access, vehicle, incident and risk records keep a log of what changed and when. Straightforward to explain to an auditor or a customer.

Platform

Multi-entity / multi-brand

Run several legal entities, brands or festival labels as separate workspaces under one login, without cross-contamination.

Platform

Browser-based

No installs. Works on the tablet in the production cabin and on the phone in the crew coordinator's pocket.

Platform

EU hosting

Data stays in the EU. DPA available. Security page has the detail.

Platform

Import and export, both directions

Crew, shifts, hours, assignments and the production plan come in as CSV, previewed and validated before a row lands. Shifts and hours go back out in the same format, to edit and re-import.

Module by module

Workforce covers the crew side: bringing people in, planning their shifts, recording their hours and keeping their paperwork in order. Ops covers the production side: the plan, suppliers, deliveries, access to the site and risk. Both suites share the same people, projects and locations, and the modules built on them are enabled as each organisation needs them. The capabilities above run across these modules.

Workforce modules

The crew side, from the first sign-up to hours ready for payroll.

Workforce module

Clockwork / clock-in

Clock-in and clock-out by PIN or QR, with every session tied to its shift, project and group and approved before payroll. Can require an ID check before a person's first clock-in.

QR clock-in
Workforce module

Schedule

Shifts by role, location, project and group, published to the crew, who sign up for the ones open to them. Signup links take new people from registration straight to choosing shifts.

Event crew onboarding
Workforce module

Groups

The teams, clubs, volunteer organisations and supplier crews the crew belongs to, carrying worker type, pay rate and overtime. A named contact can follow their own group's shifts and hours.

Workforce module

Forms

Public registration forms that bring new crew in, reviewed before anyone gets an account.

Event crew onboarding
Workforce module

Contracts

Employment, freelance and volunteer agreements generated from your own templates and signed by link, without logging in.

Event crew onboarding
Workforce module

Competence

Licences, certificates and courses on each person's record, with proof, approval and expiry.

Workforce module

Food & allergies

Allergies and dietary needs recorded by the crew themselves, with meal planning, headcounts and serving times for catering.

Workforce module

Clothing & sizes

Workwear sizes, recorded by the crew themselves and totalled per garment and size, with a list of who is still missing one.

Ops modules

The production side, from the plan to the gate.

Ops module

Production plan

Every task and delivery on one dated plan, by department and phase, also used as the daily checklist. Plan Live shows it read-only on a screen for the teams who need it.

Production plan and Plan Live
Ops module

Deliveries

Every arrival and return on site as one record, registered by suppliers and hauliers through a link and approved before it lands on the plan.

Production plan and Plan Live
Ops module

Suppliers

The companies behind the event, with Brønnøysund company data, documents that expire and one link per supplier for passes, vehicles and deliveries.

Ops module

Accreditation

Who is allowed on site and who is inside now: access by zone and gate, passes per project phase, and a sign-in desk.

Ops module

Vehicles

Access and parking permits by phase, zone and gate, checked by scanning the vehicle's QR pass. Norwegian plates are looked up in the Statens vegvesen register.

Ops module

Departments

How the production is organised, from Production and Bar to Rigging and Security. Departments split the plan and decide who receives which morning briefing.

Production plan and Plan Live
Ops module

Risk assessments (SJA)

Safe job analyses with hazards, controls and participants, approved before the work starts and confirmed by everyone briefed.

Ops module

Items

Radios, keys, vests and cash floats handed out with the shift and brought back at clock-out, with what is still out and who has it.

Ops module

Comms

The event's radio channel plan and operational contact lists, shared as a mobile page people can search and call from.

Ops module

Power

Live electrical load from the site's connected meters, per phase and against capacity, logged for the project phases you choose and analysed after the event.

Shared by both suites

Workforce and Ops stand on the same foundation: one crew register with a record per person, kept current by the person it belongs to, and the same projects and locations. Incidents and messaging are modules both suites use.

Shared foundation

Projects

Each event, season or production is a project. Shifts, hours, suppliers, accreditation, vehicles, the production plan and power logging all belong to one, so parallel events stay apart in one workspace. A project can be split into phases such as rigging, show days and teardown, which access, the plan and logging follow.

Shared foundation

Locations

The site structure, in levels, with zones, gates and parking under each location. Scheduling, accreditation, vehicles, incidents, risk assessments and the production plan all refer to the same places, so a gate changed once is changed everywhere. Crew lists can be sent per location.

Shared module

Incidents / HSE

Near misses, concerns and incidents reported from the field through a public form that needs no login, or logged in the workspace. Each case gets a reference, an owner, a priority and a follow-up status, and a summary can be shared with the supplier involved. An incident can lead straight to a follow-up risk assessment.

Shared module

Messaging

Email to one person or a whole group, with delivery tracked for every recipient. Confirmations, reminders and cancellations from the other modules go out on their own.

How the modules connect

The modules share records instead of copying them. In practice:

One person, one record

The crew member who signs up through a form is the one who gets scheduled, signs the contract, clocks in, is handed a radio and ends up in the payroll export.

One project, one set of phases

Rigging, show days and teardown decide which accreditation is issued, which vehicles have access, which part of the plan is showing and when power is logged.

One site structure

Shifts, accreditation, vehicle permits, incident reports and risk assessments all point to the same locations, zones and gates.

One supplier link

A supplier requests passes, vehicles and deliveries and reports incidents through the same link, and each request lands in the module it belongs to for review.

From incident to follow-up

An incident reported from the field can become a follow-up risk assessment, and an incident form opened from Plan Live arrives with the project, time and place filled in.

Plan and delivery together

A delivery is linked to the plan rows it serves, and scheduled shifts can show up alongside the tasks.

The fastest way to see it is a demo.

Thirty minutes with your real event calendar, not a scripted tour.